Zoom Personal – 1 Year
On Your Zoom ID
Host Up To 300 Participants
Unlimited Meeting Recordings
Full Warranty
Conference call services are important to successful business communication, and Zoom has quickly become one of the most popular conference call services on the market. We think Zoom stacks up decently against other services, especially with its focus on video conferencing.
With Zoom’s massive scalability and supportive tools, businesses can create a valued and unforgettable communication experience via desktop or mobile phone.

Compare Zoom to The Best Conference Call Services
Compared to some of the best conference call services on the market today, Zoom is one of the more popular and flexible services. Zoom is best for video conferencing, offering HD video, large meeting spaces, and optimal cloud storage.
Zoom offers an extensive all-in-one phone system solution, hardware, and a chat feature that help streamline your everyday communication processes.
We reviewed dozens of conference call services and managed to narrow it down to the top seven (including Zoom).
See all of our top picks and read our in-depth review of each conference call service, including our methodology for choosing the right one.
Zoom: The Good and The Bad
Even the most popular conference call service has its flaws. Here’s an in-depth look into Zoom’s top good and bad features.
The Good
Recording Features: Both free and paid subscribers get the option to record video and audio conferences with Zoom’s local recording feature, which saves the recordings to your computer’s hard drive. Zoom integrates with applications like Dropbox, Google Drive, YouTube, and Vimeo so you can upload, view, and share each recorded session to these services as seamlessly as possible.
Zoom’s local recording feature is the only recording option in their free subscription, but Zoom also offers cloud recording for all paid subscribers.
Cloud recording allows users to record audio, video, and chat text and download it to the Zoom cloud. With cloud recording, you get access to much more advanced features, such as the options to:
- Display timestamp in the recording
- Display participants’ names in the recording
- Record active speaker, gallery view, and shared screen separately
- Transcribe audio
- Record using the iOS or Android mobile app
Intuitive Design: Zoom is incredibly easy to use because of its effort to make you feel at ease during navigation—making it especially helpful for complete beginners. For starters, users can join a meeting without installation by following three simple steps.
Zoom also offers a simple four-button layout on the main screen that lets you choose the action you want. To make it easier for every user on its platform, Zoom intentionally embedded additional functions in the settings menu, leaving only the most essential features on the main screen.
This conscious design choice makes Zoom’s layout so intuitive for users, as it leaves unnecessary clutter behind and saves time trying to find what you need.
Supports Large Audiences: Some conference call services on the market only allow between 25-100 participants in either a video or audio meeting no matter how much you pay. Zoom offers space for up to 500-1,000 participants when you purchase a large meeting license.
You can purchase the large meeting license that starts at $600 per year on top of your chosen Zoom plan. This license is a perfect choice for large businesses that have frequent state-wide conference calls with over 500 employees.
If you have fewer than 500 employees but more than a handful, Zoom’s United Business plan automatically includes up to 300 users and only costs $300 per year.
Fully Scalable: Product scalability is important for growing businesses, especially for small startups that have a lot of room to grow. Luckily, Zoom is fully scalable in a few aspects, so every business can benefit from its features, no matter how big or small.
Zoom uses a distributed architecture that enables meetings across its expansive data center instead of a centralized network. This distribution is the foundation of Zoom’s stable platform that allows you to host meetings with thousands of participants, creating more scalability and inclusivity.
Not only that, but Zoom allows you to upgrade your plan according to your business growth. Zoom makes it easy to find a plan that suits your every need, with increasingly advanced features and tools in each pricing plan.
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